Crown Promenade Melbourne | Hotel in Melbourne

| 8.5 (7854 Reviews) |  8 Bathrooms  20 Guests
Southbank Hotel | Crown Promenade Melbourne

Hotel in Southbank, Melbourne

Located in the center of Melbourne, Crown Promenade Melbourne offers an infinity pool, an outdoor terrace and a fully equipped fitness center. WiFi is available. All rooms features city, bay or river views, an private bathroom, a mini-bar and a flat screen TV with cable channels. The property has a restaurant and a bar. The property also offers steam rooms, a heated spa and a masseuse. Crown Promenade Melbourne is directly linked to the Crown Casino and Entertainment Complex.

Crown Promenade Melbourne is located in Melbourne.

This 466 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Fireplace/Heating, Guest Services, and several others. This is a 5 star rated property and has over 7854 reviews with the average score of 8.5 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 466 Bedrooms Hotel if you want to learn more about this place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Crown Promenade Melbourne in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crown Promenade Melbourne”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Kids' meals
  • Restaurant
  • Kid-friendly buffet
  • Wine/Champagne
Parking
  • Parking
  • Accessible parking
  • Private Parking
  • Parking garage
  • Parking on site
Activities
  • Indoor pool
  • Hot tub/Jacuzzi
  • Fitness center
  • Spa
  • Indoor pool (year-round)
  • Casino
  • Massage
  • Sauna
General
  • Smoke-free property
  • Family rooms
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Heating
  • Elevator
  • Safe
  • Facilities for disabled guests
Guest Services
  • Baggage storage
  • Business center
  • Ironing service
  • Suit press
  • Laundry
  • Valet parking
  • Dry cleaning
  • Fax/Photocopying
  • ATM on site
  • Currency exchange
  • Daily housekeeping
  • 24-hour front desk
  • Tour desk
  • Concierge
  • Express check-in/out
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Heated pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. a valid hardcopy photo identification acceptable to crown must be supplied in order to check-in, which will be recorded by crown. payment in full is required for all accommodations upon check-in (if not prepaid in advance). an additional cash, eftpos or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. purchases made throughout the stay must be paid for when ordered. if staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. cash, eftpos and debit card are not accepted. please note a service fee of 1.15% applies to all credit card transactions. the health and wellbeing of our guests, employees and the wider community is crown melbourne’s first priority. entry is subject to crown melbourne’s conditions of entry, including crown’s covidsafe plan and covid-19 vaccination policy, as applicable at the time of entry.swimming pool: closed from mon, jul 13, 2026 until fri, aug 14, 2026, fitness center is closed from 2026-08-14 until 2026-07-13

Reviews

Value for money:
8.17
Location:
9.32
Staff:
9.09
Facilities:
8.83
Comfort:
9.06
Cleanliness:
9.01
Jodie
Jul 3, 2026 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Bathrobe, Private bathroom, Slippers, Body soap, Towels, Conditioner, Shower, Free toiletries, Shower cap, Guest bathroom, Shampoo, Toilet

General

Key card access, Air conditioning, Trash cans, Carpeted, Interconnecting room(s) available, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Roll-in shower, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Corner King Room
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Corner King Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Bathrobe, Private bathroom, Slippers, Body soap, Towels, Conditioner, Shower, Free toiletries, Shower cap, Guest bathroom, Shampoo, Toilet

General

Key card access, Air conditioning, Trash cans, Carpeted, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Studio
Room Type: Studio
Room Size: 49 m2
1 King bed(s) Bed
Studio

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Bathrobe, Private bathroom, Slippers, Body soap, Towels, Conditioner, Shower, Free toiletries, Shower cap, Guest bathroom, Shampoo, Toilet

General

Key card access, Air conditioning, Trash cans, Carpeted, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room
Room Type: Twin
Room Size: 34 m2
2 Queen bed(s) Bed
Standard Twin Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Bathrobe, Private bathroom, Slippers, Body soap, Towels, Conditioner, Shower, Free toiletries, Shower cap, Guest bathroom, Shampoo, Toilet

General

Key card access, Air conditioning, Trash cans, Carpeted, Interconnecting room(s) available, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Special Offer - Standard Double Room with Free Upgrade + Valet Parking + Bottle of Sparkling
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Special Offer - Standard Double Room with Free Upgrade + Valet Parking + Bottle of Sparkling

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Bathrobe, Private bathroom, Slippers, Body soap, Towels, Conditioner, Shower, Free toiletries, Shower cap, Guest bathroom, Shampoo, Toilet

General

Key card access, Air conditioning, Trash cans, Carpeted, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
Suite

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Spa tub, Bathrobe, Private bathroom, Slippers, Body soap, Toilet, Towels, Conditioner, Free toiletries, Shower cap, Guest bathroom, Shampoo, Shower

General

Key card access, Air conditioning, Trash cans, Carpeted, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Dining table, Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Desk, Dining area, Sitting area, Sofa

View

View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room with City View
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Standard King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Bathrobe, Private bathroom, Slippers, Body soap, Towels, Conditioner, Shower, Free toiletries, Shower cap, Guest bathroom, Shampoo, Toilet

General

Key card access, Air conditioning, Trash cans, Carpeted, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room with City View
Room Type: Twin
Room Size: 34 m2
2 Queen bed(s) Bed
Standard Twin Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Walk-in shower, Bathrobe, Private bathroom, Slippers, Body soap, Towels, Conditioner, Shower, Free toiletries, Shower cap, Guest bathroom, Shampoo, Toilet

General

Key card access, Air conditioning, Trash cans, Carpeted, Ironing facilities, Heating, Iron, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, TV, Pay-per-view channels, Cable channels, Flat-screen TV

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Crown Promenade Melbourne pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crown Promenade Melbourne?

Check-in time for Crown Promenade Melbourne starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crown Promenade Melbourne have a swimming pool?

Yes, this Crown Promenade Melbourne has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crown Promenade Melbourne?

Best-rates for the Crown Promenade Melbourne starts from $313 per night with includes Wellness Facilities, Spa, Restaurant, Pool, Fireplace/Heating, Guest Services, Internet, Laundry, Air Conditioner, Parking, Designated Smoking Area, Private Pool, Security/Safety, Breakfast, Hot Tub, Business Services, Sports/Activities, Entertainment, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crown Promenade Melbourne a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crown Promenade Melbourne wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crown Promenade Melbourne is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crown Promenade Melbourne?

Based on the information reported by the owner or manager, the Crown Promenade Melbourne indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crown Promenade Melbourne?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD313
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