Is this Mercure Johannesburg Randburg Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Johannesburg Randburg Hotel?

Check-in time for Mercure Johannesburg Randburg Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Johannesburg Randburg Hotel have a swimming pool?

No, this Mercure Johannesburg Randburg Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Johannesburg Randburg Hotel?

Best-rates for the Mercure Johannesburg Randburg Hotel starts from $49 per night with includes Bedding/Linens, Wellness Facilities, Guest Services, Laundry, TV, Balcony/Terrace, Security/Safety, Business Services, Restaurant, Child Friendly, Kitchen, Air Conditioner, Accessibility, Transportation/Shuttle, Wheelchair Accessible, Entertainment, Breakfast, Parking, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Johannesburg Randburg Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Johannesburg Randburg Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Johannesburg Randburg Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Johannesburg Randburg Hotel?

Based on the information reported by the owner or manager, the Mercure Johannesburg Randburg Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Johannesburg Randburg Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Johannesburg Randburg Hotel | Hotel in Randburg

| 7.6 (133 Reviews) | 1 Bathroom

Greater Johannesburg Metropolitan Area Hotel | Mercure Johannesburg Randburg Hotel

Hotel in Greater Johannesburg Metropolitan Area, Randburg

Riverfront hotel with free parking connected to a shopping center in Johannesburg
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and dry cleaning.
Housekeeping is available on request.
Mercure Johannesburg Randburg Hotel offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Shower

Eco-friendly toiletries

Private bathroom

Bedroom

Bed sheets

Free cribs/infant beds

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Individually furnished

LED light bulbs

Energy-saving switches

Eco-friendly cleaning products provided

Recycling

Laptop-friendly workspace

Bulk dispenser for toiletries

Phone

Iron/ironing board (on request)

Laptop-compatible safe

Desk

Water-efficient showers only

Breakfast

1 restaurant

English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: ZAR 180 per person

1 bar

Coffee/tea maker

Refrigerator

Parking

Casino shuttle (surcharge)

Free self parking on site

Train station shuttle on request

Theme park shuttle (surcharge)

24-hour roundtrip train station shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Shopping center shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Bus station shuttle (surcharge)

Accessibility

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Wheelchair-accessible business center

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Valet for wheelchair-equipped vehicle

Wheelchair-accessible fitness center

Wheelchair-accessible spa

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Wheelchair-accessible pool

Activities

Outlet shopping

Casino

Theme parks

Golfing

Health/beauty spa

Shopping mall

Entertainment

Satellite channels

32-inch LCD TV

General

Meeting rooms - 2

Conference center

Business center

Computer station

Free newspapers in lobby

Banquet hall

Elevator

Vending machine

Front-desk safe

English

Zulu

TV in lobby

No plastic coffee stirrers

Humane treatment of captive wild animals

Reusable cups only

Reusable tableware only

No plastic drinking straws

Comprehensive recycling policy

Biodegradable drinking straws

Comprehensive food waste policy

No plastic soda bottles

Smoke-free property

Vegan dining options

No plastic water bottles

Annual offsets purchased for at least 10% of carbon footprint

Vegetarian dining options

Local culture & ecosystem education

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Guest Services

Snack bar/deli

Free cribs/infant beds

Refrigerator

Rollaway/extra beds (surcharge)

Laundry facilities

Daily housekeeping

Change of towels (on request)

Change of bedsheets (on request)

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Vegetable garden

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 12:30 am minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for zar 150.0 per night. free cribs (infant beds)!

Payment Policy

Fee for english breakfast: approximately zar 180 per person airport shuttle fee: zar 550 per room (one-way) airport shuttle fee per child: zar 100 (one-way), (from 12 to 18 years old) rollaway bed fee: zar 150.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

MARY

Nov 30, 2025 11:56:54 PM

Review Score: 6

Summary: matriculates dance when we arrived. nobody helped with luggage... noice.... the floors to the rooms was dirty and 4am knock on the door ,,, nobody there. terrible stay... will never go back or refer anyone to this establishment .. paid for breakfast .. early anything left when we arrived for breakfast , then bacon is not chewable (both mornings) like eating biltong, fruit on Saturday morning was yeasty... definitely not fresh .. very very very disappointing in hotels.com to have this on your list ,

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Room Arrangement

Room Info	Facilities
Standard Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room, 1 Double Bed Room Size: 237 square feet m² 1 Double Bed	General Number of living rooms 0, Bathrobes, Square feet - 237, Blackout drapes/curtains, Number of bedrooms - 0, Wardrobe or closet, Ping - 6.66, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1