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Quay West Suites Melbourne | Hotel in Melbourne

| 9.1 (1294 Reviews) |  10 Bathrooms  39 Guests
Southbank Hotel | Quay West Suites Melbourne

Hotel in Southbank, Melbourne

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Quay West Suites Melbourne is located in Melbourne.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Sports/Activities, Internet, and several others. This is a 5 star rated property and has over 1294 reviews with the average score of 9.1 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Quay West Suites Melbourne in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Quay West Suites Melbourne”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Wine/Champagne
  • Snack bar
  • Bar
  • Coffee house on site
  • Special diet meals (on request)
Parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
  • Parking garage
Activities
  • Golf course (within 2 miles)
  • Indoor pool (year-round)
  • Hot tub
  • Steam room
  • Fitness
  • Fitness center
  • Indoor pool
General
  • Family rooms
  • Soundproof rooms
  • Non-smoking rooms
  • Heating
  • Smoke-free property
  • Elevator
  • Safe
  • Air conditioning
Guest Services
  • Fax/Photocopying
  • Laundry
  • Ironing service
  • Daily housekeeping
  • 24-hour front desk
  • Room service
  • Baggage storage
  • Express check-in/out
  • Car rental
  • Meeting/Banquet facilities
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Sun deck
Security/Safety
  • Security alarm
  • Key access
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Swimming pool
  • Saltwater pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests traveling with a minor may be subject to additional verification at check-in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.53
Location:
9.71
Staff:
9.59
Facilities:
9.16
Comfort:
9.36
Cleanliness:
9.35
Sandra
Nov 1, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
One-Bedroom Deluxe Suite with Balcony - Floors 10-15
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Deluxe Suite with Balcony - Floors 10-15

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Key access, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Kitchenware, Wine glasses, Microwave, Stovetop, Coffee machine, Oven, Electric kettle, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Living Area

Desk, Seating area, Sofa, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Additional toilet, Towels, Bathrobe, Private bathroom, Conditioner, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Smoke alarm, Key access, Safety deposit box, Trash cans, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Kitchenware, Wine glasses, Microwave, Stovetop, Coffee machine, Oven, Electric kettle, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Living Area

Desk, Seating area, Sofa, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

River view, View, City view, Landmark view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Additional toilet, Towels, Bathrobe, Private bathroom, Conditioner, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Smoke alarm, Key access, Safety deposit box, Trash cans, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Kitchenware, Wine glasses, Microwave, Stovetop, Coffee machine, Oven, Electric kettle, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Living Area

Desk, Seating area, Sofa, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Superior Suite with Balcony - Floors 4 - 9
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Superior Suite with Balcony -  Floors 4 - 9

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Key access, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Kitchenware, Wine glasses, Microwave, Stovetop, Coffee machine, Oven, Electric kettle, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Living Area

Desk, Seating area, Sofa, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Studio Room with Twin Beds
Room Type: Studio
Room Size: 36 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Studio Room with Twin Beds

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Key access, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Wine glasses, Microwave, Kitchenette, Coffee machine, Electric kettle, Children's high chair, Cleaning products, Refrigerator, Toaster

Living Area

Seating area

Outdoors

Outdoor dining area, Outdoor furniture, Patio

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Superior King Suite with Balcony and City View
Room Type: Apartment
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Superior King Suite with Balcony and City View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Key access, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Wine glasses, Microwave, Kitchenette, Stovetop, Oven, Electric kettle, Coffee machine, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Living Area

Desk, Seating area, Sofa, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

View, City view, Landmark view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Deluxe Apartment with One King Bed and Balcony
Room Type: Apartment
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Deluxe Apartment with One King Bed and Balcony

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Key access, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Wine glasses, Microwave, Kitchenette, Stovetop, Oven, Electric kettle, Coffee machine, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Living Area

Desk, Seating area, Sofa, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

River view, View, City view, Landmark view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Premium Apartment with Two King Beds and Balcony
Room Type: Apartment
Room Size: 90 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Two-Bedroom Premium Apartment with Two King Beds and Balcony

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Additional toilet, Towels, Bath, Bathrobe, Private bathroom, Conditioner, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Smoke alarm, Key access, Safety deposit box, Trash cans, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Wine glasses, Microwave, Kitchenette, Stovetop, Oven, Electric kettle, Coffee machine, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Living Area

Desk, Seating area, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26
Room Type: Apartment
Room Size: 162 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
2 Twin bed(s) Bed
Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Additional bathroom, Shower cap, Free toiletries, Shampoo, Shower, Additional toilet, Towels, Bath, Bathrobe, Private bathroom, Conditioner, Body soap, Bath or shower, Slippers, Toothbrush, Toilet paper, Hairdryer

General

Soundproofing, Ironing facilities, Carpeted, Heating, Smoke alarm, Key access, Safety deposit box, Trash cans, Key card access, Iron, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Wine glasses, Microwave, Kitchenette, Stovetop, Oven, Electric kettle, Coffee machine, Children's high chair, Cleaning products, Refrigerator, Dining table, Dishwasher, Kitchen, Dryer, Toaster, Washing machine

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Living Area

Desk, Seating area, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches), Alarm clock

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Quay West Suites Melbourne starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Quay West Suites Melbourne has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Quay West Suites Melbourne starts from $265 per night with includes Parking, Restaurant, Bar, Guest Services, Child Friendly, Laundry, Pool, Accessibility, Transportation/Shuttle, Security/Safety, Wellness Facilities, Private Pool, Balcony/Terrace, Sports/Activities, Internet, Air Conditioner, Business Services, Heating, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quay West Suites Melbourne has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Quay West Suites Melbourne indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.