Wish Serrano Resort | Hotel in Gramado

| 8.6 (1551 Reviews) |   Pet Friendly  6 Bathrooms  23 Guests
Planalto Hotel | Wish Serrano Resort

Hotel in Planalto, Gramado

Located in Gramado, 656 feet from Gramado Bus Station, Wish Serrano Resort features accommodations with a bar, private parking, a garden and a spa and wellness center. Featuring a restaurant, the property also has an outdoor swimming pool, as well as an indoor pool and a fitness center. The accommodations offers a 24-hour front desk, room service and currency exchange for guests. The comfortably furnished rooms are fitted with a flat-screen TV with satellite channels. At Wish Serrano Resort, rooms come with air conditioning and a private bathroom. A buffet breakfast is available each morning at the accommodations. Wish Serrano Resort offers a children's playground. You can play billiards, table tennis and tennis at the hotel, and the area is popular for hiking. Guests can rent a bike or a car to explore the area, make use of the business center, or read the newspapers available on site. Popular points of interest near Wish Serrano Resort include Saint Peter's Church, Mini Mundo and Festivals Palace. The nearest airport is Hugo Cantergiani Regional, 23 mi from the accommodations, and the property offers a paid airport shuttle service.

Wish Serrano Resort is located in Gramado.

This 120 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Child Friendly, and several others. This is a 5 star rated property and has over 1551 reviews with the average score of 8.6 . Coming to Gramado and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 120 Bedrooms Hotel if you want to learn more about this place in Gramado. These details are authentic, as they are provided by our partner, booking.com.

This Wish Serrano Resort in Gramado is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Wish Serrano Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Coffee house on site
  • Bar
  • Special diet meals (on request)
  • Restaurant
  • Snack bar
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Parking garage
  • Accessible parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
  • Visual aids (Braille)
  • Lowered sink
Activities
  • Entertainment staff
  • Spa lounge/Relaxation area
  • Archery
  • Fitness
  • Movie nights
  • Fitness classes
  • Game room
  • Hiking
  • Karaoke
  • Walking tours
  • Turkish/Steam Bath
  • Sauna
  • Bingo
  • Hot tub/Jacuzzi
  • Pool table
  • Yoga classes
  • Spa
  • Tennis equipment
  • Locker rooms
  • Indoor pool
  • Themed dinners
  • Tennis court
  • Fitness center
  • Massage
  • Happy hour
  • Evening entertainment
  • Ping-pong
  • Indoor pool (year-round)
  • Kids' club
  • Playground
  • Temporary art galleries
  • Spa facilities
  • Beauty services
  • Spa/Wellness packages
  • Steam room
Entertainment
  • Indoor play area
General
  • Facilities for disabled guests
  • Non-smoking rooms
  • Chapel/Shrine
  • Pet friendly
  • Safe
  • Heating
  • Hypoallergenic room available
  • Air conditioning
  • Elevator
  • Designated smoking area
  • Family rooms
Guest Services
  • Laundry
  • Concierge
  • Pet bowls
  • Baggage storage
  • Valet parking
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Dry cleaning
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Room service
  • Pet basket
  • Ironing service
  • Tour desk
  • Shuttle service (additional charge)
  • Airport shuttle
  • Shuttle service
  • Hair/Beauty salon
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Picnic area
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Rooftop pool
  • Swimming pool
  • Pool with view
  • Beach chairs/Loungers
  • Heated pool
  • Shallow end
  • Kids' pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that only one dog is allowed per apartment. the property can only accept dogs weighing less than 10 kg and measuring up to 16 in from paws to shoulders, at a cost of brl135.00 per night. in addition, a vaccination card must be presented upon arrival, please note that early check-in or late check-out is available at this property and is subject to availability, guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in. we emphasize that the contracted daily rate covers 24 hours, with check-in from 2:00 pm and check-out by 12:00 pm. the interval of up to 3 hours between guest departure and arrival is provided for in mtur ordinance 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.15
Location:
9.48
Staff:
9.13
Facilities:
8.79
Comfort:
9.09
Cleanliness:
9.09
Gabriel
May 6, 2026 07:00:00 AM
Review Score:   10
Brazil
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Premier Room
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Conditioner, Shampoo, Towels, Toilet, Toilet paper, Shower, Body soap, Free toiletries, Private bathroom

General

Trash cans, Fire extinguisher, Fan, Safe, Air conditioning, Heating, Lockers, Smoke Alarm, Key card access, Tile/Marble floor

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Exclusive services

Free gym access
Family Room
Room Type: Family
Room Size: 33 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Conditioner, Shampoo, Towels, Toilet, Toilet paper, Shower, Body soap, Free toiletries, Private bathroom

General

Trash cans, Fire extinguisher, Fan, Safe, Air conditioning, Heating, Lockers, Smoke Alarm, Key card access, Interconnecting room(s) available, Tile/Marble floor

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 36 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Junior Suite

Food & Drink

Minibar

Bathroom

Hairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathrobe, Body soap, Free toiletries, Bathtub, Private bathroom

General

Trash cans, Fire extinguisher, Fan, Safe, Air conditioning, Heating, Lockers, Smoke Alarm, Key card access, Tile/Marble floor

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Garden view

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Exclusive services

Free gym access
Standard Room - Annex
Room Type: Triple
Room Size: 23 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Conditioner, Shampoo, Towels, Toilet, Toilet paper, Shower, Body soap, Free toiletries, Private bathroom

Media & Technology

Telephone, Flat-screen TV, TV

General

Trash cans, Air conditioning, Heating, Smoke Alarm, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed

Exclusive services

Free gym access
Premier Room with Balcony
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Premier Room with Balcony

Food & Drink

Minibar

Bathroom

Hairdryer, Conditioner, Shampoo, Towels, Toilet, Toilet paper, Shower, Body soap, Free toiletries

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

General

Trash cans, Air conditioning, Heating, Lockers, Smoke Alarm, Key card access

Outdoors

Balcony

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed
Junior Suite with Balcony
Room Type: Suite
Room Size: 36 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Conditioner, Shampoo, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathrobe, Body soap, Free toiletries, Bathtub, Private bathroom

General

Trash cans, Fire extinguisher, Fan, Safe, Air conditioning, Heating, Lockers, Smoke Alarm, Key card access

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet

View

Garden view, View

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Executive Suite
Room Type: Suite
Room Size: 65 m2
1 Sofa bed Bed
1 Twin bed(s) Bed
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Conditioner, Shampoo, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathrobe, Body soap, Free toiletries, Bathtub, Private bathroom

General

Trash cans, Fire extinguisher, Fan, Safe, Air conditioning, Heating, Lockers, Smoke Alarm, Key card access

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet

View

Garden view, View

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this Wish Serrano Resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Wish Serrano Resort?

Check-in time for Wish Serrano Resort starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Wish Serrano Resort have a swimming pool?

Yes, this Wish Serrano Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Wish Serrano Resort?

Best-rates for the Wish Serrano Resort starts from $274 per night with includes Designated Smoking Area, Wheelchair Accessible, Private Pool, Oceanfront, Business Services, Restaurant, Bar, Child Friendly, Pet Friendly, Pool, View, Balcony/Terrace, Transportation/Shuttle, Guest Services, Hot Tub, Internet, Air Conditioner, Parking, Ocean View, Accessibility, Spa, Fireplace/Heating, Security/Safety, Sports/Activities, Wellness Facilities, Entertainment, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Wish Serrano Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Wish Serrano Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Wish Serrano Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Wish Serrano Resort?

Based on the information reported by the owner or manager, the Wish Serrano Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Wish Serrano Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD274
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